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Consumer e-commerce is still growing at approximately 25% annually.

A) True
B) False

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You are advising an accounting firm that wants to establish its first Web site. Approximately how much of the Web site budget should you assign to purchasing software?


A) 10 percent
B) 25 percent
C) 50 percent
D) none, as no software will need to be purchased

E) None of the above
F) All of the above

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You have been hired as a marketing consultant by a law firm in Los Angeles that specializes in juvenile justice. What ways can you use the Internet as a marketing tool and to advertise the firm's services?

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You are planning the requirements for a site tracking and reporting system for your company Web site. Which of the following information requirements would not be essential for this function?


A) number of unique visitors
B) pages visited
C) products purchased
D) secure credit card clearing

E) A) and B)
F) All of the above

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In which of the following revenue models does a Web site charge a fee for access to some or all of its offerings on a continual, regular basis?


A) subscription
B) free/freemium
C) transaction fee
D) sales

E) A) and D)
F) A) and B)

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Which of the following is an example of a geosocial mobile service?


A) Kickstarter.com
B) Foursquare
C) Shopkick
D) Facebook

E) C) and D)
F) A) and C)

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Which of the following best illustrates the affiliate revenue model?


A) eBay receives a small fee from a seller if a seller is successful in selling an item.
B) Epinions receives a fee after steering a customer to a participating Web site where he or she makes a purchase.
C) Flickr provides basic services for free, but charges a premium for advanced services.
D) Apple accepts micropayments for single music track downloads.

E) B) and C)
F) A) and B)

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Which of the following is the least costly way to build a Web site?


A) Outsource the Web site development to overseas vendors.
B) Use a hosted solution and pre-built templates.
C) Build your site yourself from scratch using existing software.
D) Use a site-building package.

E) B) and C)
F) C) and D)

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A third-party Net marketplace that connects many buyers and suppliers for spot purchasing is called a(n)


A) exchange.
B) vertical market.
C) private exchange.
D) e-hub.

E) None of the above
F) B) and D)

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Which feature of Internet technology has had the most effect in the Internet's rapid spread across the globe?


A) ubiquity
B) global reach
C) universal standards
D) social technology

E) B) and C)
F) A) and D)

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All previous mass media in modern history, including the printing press, use a broadcast model where content is created in a central location by experts.

A) True
B) False

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The integration of video, audio, and text marketing messages into a single marketing message and consumer experience describes which dimension of e-commerce technology?


A) ubiquity
B) personalization/customization
C) richness
D) interactivity

E) B) and C)
F) None of the above

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The process of sourcing goods and materials, negotiating with suppliers, paying for goods, and making delivery arrangements is called


A) e-procurement.
B) SCM.
C) procurement.
D) sourcing.

E) A) and B)
F) A) and C)

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Netflix's public announcement of a reward for a technology solution to its movie recommendation system is an example of


A) prediction markets.
B) behavioral targeting.
C) long-tail marketing.
D) crowdsourcing.

E) B) and D)
F) A) and B)

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Which of the following businesses utilizes the content provider Internet business model?


A) Amazon.com
B) eBay.com
C) CNN.com
D) Motocross.com

E) A) and B)
F) A) and C)

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Which of the following best illustrates the transaction fee revenue model?


A) eBay receives a small fee from a seller if a seller is successful in selling an item.
B) Epinions receives a fee after steering a customer to a participating Web site where he or she makes a purchase.
C) Flickr provides basic services for free, but charges a premium for advanced services.
D) Apple accepts micropayments for single music track downloads.

E) A) and B)
F) None of the above

Correct Answer

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You are building an e-commerce Web site that will sell e-books and are looking for a hosted solution. Which of the following functionalities is least important for your business goals?


A) site tracking system
B) inventory management
C) digital catalog
D) customer database

E) C) and D)
F) A) and B)

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EDI standards that take advantage of network communications have yet to be fully implemented at the industry level.

A) True
B) False

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Consumers selling goods and services electronically to other consumers best describes


A) disintermediation.
B) C2C e-commerce.
C) M-commerce.
D) B2C e-commerce.

E) All of the above
F) C) and D)

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Transaction brokers


A) generate revenue from advertising or from directing buyers to sellers.
B) save users money and time by processing online sales transactions.
C) provide a digital environment where buyers and sellers can establish prices for products.
D) sell physical products directly to consumers or individual businesses.

E) B) and D)
F) B) and C)

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