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The strategy of trading down involves


A) adding product features but using lower quality product materials.
B) reducing product features and using lower quality product materials.
C) reducing the number of features, quality, or price of a product.
D) seeking a less price sensitive target market.
E) changing to a mass market discount distributor.

F) C) and D)
G) All of the above

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Product life cycle refers to


A) the average life span or usage rate of a product when used according to the manufacturer's instructions.
B) a concept that describes the stages a new product goes through from product concept to commercialization.
C) a normal fluctuation in sales, often following a ten-year cycle reflecting a typical demographic generation.
D) a concept that describes the stages a new product goes through in the marketplace-introduction, growth, maturity, and decline.
E) the average amount of times a customer will try a product alternative before becoming brand loyal to one product over another.

F) A) and E)
G) B) and C)

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Every product manufactured by the SlimFast Company carries the Slim-Fast brand name.The SlimFast Company uses


A) multibranding.
B) single branding.
C) co-branding.
D) family branding.
E) agent licensing.

F) None of the above
G) A) and C)

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The use of brand names is especially important for services because of which unique characteristic of services?


A) inventory costs
B) inseparability
C) inconsistency
D) indeterminism
E) intangibility

F) A) and D)
G) C) and D)

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What is multiproduct branding? What are its advantages and disadvantages?

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Multiproduct branding is when a company ...

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Brand extensions require


A) manufacturing a product under a new name that consumers will view as an entirely new product line.
B) manufacturing a new product with the same brand name for a new market segment in the same product class so consumers will view it as a logical addition to the original product line.
C) manufacturing accessory products such as Barbie clothes for Barbie Dolls.
D) licensing another firm to manufacture modified versions of the original products.
E) applying the current brand name to enter a completely different product class.

F) C) and E)
G) A) and E)

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A branding strategy in which a company uses one name for all its products in a product class is referred to as


A) co-branding.
B) generic branding.
C) multibranding.
D) multiproduct licensing.
E) multiproduct branding.

F) B) and E)
G) C) and D)

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Gatorades offers a range of product offerings.They use one name for all its products in a product class.Gatorade is using a _________ strategy.


A) multibranding
B) family branding
C) co-branding
D) dual branding
E) mixed branding

F) B) and C)
G) D) and E)

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Sealy, the largest manufacturer of mattresses in the U.S.recently set out to redefine its place in the bedrooms of America.No longer was it going to be associated as simply a mattress company.Henceforth, the name Sealy was going to be known as the world's leading "sleep wellness provider." This is an example of _________.


A) reverse marketing
B) demarketing
C) repositioning
D) resegmenting
E) trading down

F) C) and D)
G) D) and E)

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Historically, in services marketing little attention has been paid to


A) product.
B) price.
C) place (distribution) .
D) positioning.
E) promotion.

F) C) and E)
G) A) and C)

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Another name for product manager is


A) product supervisor.
B) brand manager.
C) marketing manager.
D) advertising and promotion manager.
E) sales manager.

F) B) and E)
G) B) and D)

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The range of Gatorade offerings from the traditional Gatorade Thirst Quencher to newly enhanced beverages conveying the attitude of a tough-love coach or personal trainer through in-your-face names on the label and nutrition benefits inside are all examples of a company's commitment to


A) dynamically continuous innovation.
B) discontinuous innovation.
C) continuous innovation.
D) symbiotic innovation.
E) Simultaneous innovation.

F) A) and B)
G) C) and D)

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What role does pricing play in the managing of services?

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There are two roles pricing plays in man...

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If a customer is reluctant to try a new product because he'd have to change his normal every day behaviors, the company is most likely facing a __________ barrier.


A) usage
B) risk
C) value
D) financial
E) psychological

F) A) and C)
G) A) and E)

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When designing the product element of the marketing mix for services, marketing managers should give special attention to


A) exclusivity, advertising, and capacity management.
B) exclusivity, branding, and capacity management.
C) advertising, packaging, and exclusivity.
D) capacity management, packaging, and advertising.
E) brand name, packaging, and exclusivity.

F) A) and C)
G) A) and E)

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Mott's applesauce promotes using it as a low-fat alternative to cooking oil in baking.Mott's is


A) finding new users through a product modification strategy.
B) creating new use situations through a market modification strategy.
C) increasing use by existing customers through a product modification strategy.
D) modifying the product characteristics.
E) demarketing the product.

F) B) and D)
G) None of the above

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Ralston Purina advertises with the following slogan - "Your Pet, Our Passion β†’\rarr : Premium Pet Food by Purina".They offer super-premium cat and dog food based on "life stage nutrition".This is an example of


A) rebranding
B) trading up
C) trading down
D) trend setting
E) product branding

F) A) and D)
G) C) and D)

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A strategy of dropping a product from the product line, usually in the decline stage of the product life cycle, is referred to as _________.


A) diversification
B) aggregation
C) paring down
D) deletion
E) harvesting

F) None of the above
G) A) and B)

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The largest numbers of product adopters with respect to the diffusion of innovation are found among


A) early adopters and laggards.
B) early majority and late majority.
C) late majority and laggards.
D) innovators and early majority.
E) innovators and early adopters.

F) A) and C)
G) B) and D)

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You can now buy Life Savers Real Fruit Sherbet (with the flavors of a favorite childhood candy) made by Kemps Dairy.This is most likely an example of


A) generic branding.
B) reseller branding.
C) mixed branding.
D) brand licensing.
E) manufacturer branding.

F) All of the above
G) B) and E)

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