Question 1

Having waiters cook and having the cooks wait on tables is an example of ______________.

Accepted Answer

A)  job enlargement
B)  job rotation
C)  job enrichment
D)  job involvement
E)  job enhancementF) C) and D)
G) All of the above

Question 2

The standard time is the time it should take a qualified operator,working at a sustainable pace and using the appropriate tools and process,to do the job.

Accepted Answer

A) True 
 B)False

Question 3

Discuss how job design is related to the supply chain.

Accepted Answer

Every member of the supply cha...

Question 4

A company's accepted time studies are stored in a(n) ____________ for possible future use.

Accepted Answer

A)  file cabinet
B)  time study vault
C)  warehouse
D)  jar
E)  elemental time databaseF) B) and D)
G) None of the above

Question 5

The steps involved in a time study include all except which of the following?

Accepted Answer

A)  Break the job into easily recognizable units.
B)  Determine the probability distribution that best fits the observed times.
C)  Calculate the number of cycles you must observe.
D)  Time each element,record the times,and rate the worker's performance.
E)  Tell the worker whose job you will be studying.F) C) and E)
G) D) and E)

Question 6

The allowance factor is computed by adding one to PFD (personal time,fatigue,and unavoidable delays) when the allowance is based on what?

Accepted Answer

A)  normal time
B)  the performance rating factor
C)  job time
D)  time worked
E)  standard timeF) None of the above
G) A) and E)

Question 7

In a time study,personal time,fatigue,and unavoidable delays (PFD) during the typical work day are accounted for in what?

Accepted Answer

A)  the normal time
B)  an allowance factor
C)  the performance rating
D)  how the work elements are defined
E)  costsF) A) and D)
G) A) and B)

Question 8

Which two are sustainability practices in work system design?

Accepted Answer

A)  environmental and social
B)  social and ecosystem
C)  industrial and agriculture
D)  development and environment
E)  industrial and socialF) B) and C)
G) A) and B)

Question 9

The table containing the Learning Curve Coefficients allows one to calculate both the time it should take to build the nth unit as well as the total production time required to build the entire production run when the nth unit is the last one completed.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following issues would best be handled by a special-purpose team?

Accepted Answer

A)  A machine on the shop floor occasionally malfunctions.
B)  Particular items in a warehouse are difficult to find.
C)  A proposal has been made to switch from rail to truck for both transporting incoming parts and product distribution.
D)  Customers are complaining that they get charged twice for their purchases.
E)  Forklifts have difficulty moving material in the factory because there is too much congestion in the aisles.F) A) and D)
G) B) and E)

Question 11

Part of the operations strategy is designing a work system that:

Accepted Answer

A)  is easy to build.
B)  provides an appropriate risk/reward structure.
C)  provides the structure for the productivity of the company.
D)  provides a structure for the HR recruiting function.
E)  provides the structure for determining the company objectives.F) A) and B)
G) A) and C)

Question 12

Studying the detailed process for doing a job is called ___________________.

Accepted Answer

The answer of Studying the detailed process for doing a...

Question 13

What is the effect of an increase in the desired confidence level on the number of observations necessary in a time study?

Accepted Answer

A)  increases
B)  decreases
C)  unchanged
D)  may increase or decrease
E)  impossible to sayF) A) and B)
G) D) and E)

Question 14

When performing a time study,the analyst converts the observed time into the time an "average" worker would require working at an acceptable pace by using which of the following?

Accepted Answer

A)  allowance factor
B)  mean time modulation
C)  methods analysis
D)  performance rating factor
E)  analysis of efficiencyF) C) and E)
G) A) and B)

Question 15

The first unit of a product took 400 hours to complete.If an 80% learning curve is expected,how long will it take to complete the first 18 units?

Accepted Answer

A)  157.6 hours
B)  163.8 hours
C)  400.0 hours
D)  3886.4 hours
E)  7200.0 hoursF) A) and E)
G) A) and C)

Question 16

The challenge with behavioral feasibility is to design a job ____________ and that adds value.

Accepted Answer

A)  that is socially acceptable
B)  that will not get the worker in trouble
C)  without doing something that is morally wrong
D)  that the worker feels good about doing
E)  fits in with the norms of societyF) A) and C)
G) B) and D)

Question 17

For each work element in the time study,multiplying the mean observed time by the performance rating factor by the frequency of occurrence results in what?

Accepted Answer

A)  the normal time for the element
B)  the average observed time for the element
C)  the standard time for the element
D)  the average delay for the element
E)  the standard time for the jobF) A) and C)
G) A) and E)

Question 18

If OT = the mean observed time,PRF = the performance rating factor,F = the frequency of occurrence,and PFD = the percentage allowance based on time worked,what is the formula to compute the normal time?

Accepted Answer

A)  (OT) (PRF) (F) 
B)  (OT) (PRF) (F) (1 + PF
D)  
C)  (OT) (PRF) (F) / (1 - PF
D)  
D)  (OT) (PRF) / (F) 
E)  (OT) (PRF) (F) / (1 + PF
D)  F) C) and D)
G) D) and E)

Question 19

If OT = the mean observed time,PRF = the performance rating factor,F = the frequency of occurrence,and PFD = the percentage allowance based on time worked,the formula to compute the standard time is (OT)(PRF)(F).

Accepted Answer

A) True 
 B)False

Question 20

Which of the following is not characteristic of time?based compensation systems?

Accepted Answer

A)  wages are easily calculated
B)  employees know what they will get in their regular paycheck
C)  simplicity
D)  normally used when measuring output per employee is not applicable
E)  lower cost per unit than output?based systemsF) B) and C)
G) C) and E)

Exam 11: Work System Design

Studying the detailed process for doing a job is called ___________________.

Correct AnswerverifiedShow Answer

In a time study,personal time,fatigue,and unavoidable delays (PFD) during the typical work day are accounted for in what?

Correct AnswerverifiedShow Answer

The table containing the Learning Curve Coefficients allows one to calculate both the time it should take to build the nth unit as well as the total production time required to build the entire production run when the nth unit is the last one completed.

Correct AnswerverifiedShow Answer

The allowance factor is computed by adding one to PFD (personal time,fatigue,and unavoidable delays) when the allowance is based on what?

Correct AnswerverifiedShow Answer

The steps involved in a time study include all except which of the following?

Correct AnswerverifiedShow Answer

Which of the following issues would best be handled by a special-purpose team?

Correct AnswerverifiedShow Answer

If OT = the mean observed time,PRF = the performance rating factor,F = the frequency of occurrence,and PFD = the percentage allowance based on time worked,the formula to compute the standard time is (OT)(PRF)(F).

Correct AnswerverifiedShow Answer

When performing a time study,the analyst converts the observed time into the time an "average" worker would require working at an acceptable pace by using which of the following?

Correct AnswerverifiedShow Answer

The challenge with behavioral feasibility is to design a job ____________ and that adds value.

Correct AnswerverifiedShow Answer

The standard time is the time it should take a qualified operator,working at a sustainable pace and using the appropriate tools and process,to do the job.

Correct AnswerverifiedShow Answer

For each work element in the time study,multiplying the mean observed time by the performance rating factor by the frequency of occurrence results in what?

Correct AnswerverifiedShow Answer

The first unit of a product took 400 hours to complete.If an 80% learning curve is expected,how long will it take to complete the first 18 units?

Correct AnswerverifiedShow Answer

What is the effect of an increase in the desired confidence level on the number of observations necessary in a time study?

Correct AnswerverifiedShow Answer

Having waiters cook and having the cooks wait on tables is an example of ______________.

Correct AnswerverifiedShow Answer

A company's accepted time studies are stored in a(n) ____________ for possible future use.

Correct AnswerverifiedShow Answer

Which two are sustainability practices in work system design?

Correct AnswerverifiedShow Answer

Which of the following is not characteristic of time?based compensation systems?

Correct AnswerverifiedShow Answer

If OT = the mean observed time,PRF = the performance rating factor,F = the frequency of occurrence,and PFD = the percentage allowance based on time worked,what is the formula to compute the normal time?

Correct AnswerverifiedShow Answer

Part of the operations strategy is designing a work system that:

Correct AnswerverifiedShow Answer

Discuss how job design is related to the supply chain.

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Every member of the supply cha...
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